If someone is alleged to be in breach of the POPI Act, a complaint may be submitted to the Information Regulator.

This complaint will be dealt with by an adjudicator.If a person is not happy with the determination of the adjudicator, they can still approach the Information Regulator for another ruling.

Disputes and breaches are covered in great detail in the Act and the Act should be consulted before drawing up Policies and Procedures to handle such matters.

This article must be read in conjunction with the POPI Act which can be downloaded from Act No. 4 of 2013 : Protection of Personal Information Act, 2013